A cooperative systems design process.
As systems strategists, designers and engineers, we know that addressing the unique needs of your mission and the wider ecosystem it operates in requires a multi-stakeholder approach. As partners, we work together in a generative cycle, commencing work at at any stage and carrying it forward into subsequent iterations.
1. Define
Higher quality questions produce higher quality outcomes. Here we document the problem space, stakeholder needs, project objectives and success criteria, and the functional requirements for your systems to address them.
2. Design
The design phase involves a number of methodologies for bringing form to the strategy - design sprints, workflow and wireframe design, rapid prototyping, community architecture, experience design, and field testing.
3. Develop
Development is where vision becomes reality; first we document the processes and protocols that will allow information to flow, and then we engineer to connect the system components into a cohesive whole.
4. Deploy
For systems to produce benefit they must be deployed into the communities they’re intended to serve, providing opportunity for feedback and adaptation, and ongoing ecosystem and partnership development.
Tools and Frameworks
Our toolkit incorporates a range of disciplines including management consulting, product & service design, social finance, and software engineering, resulting in a multi-disciplinary framework that uncovers opportunities to create even more value for you and the people and places you serve.